Privacy Policy

Personal Data Protection and Processing Information

Last Updated: 22.11.2025

Introduction

As Investa International, we value the security of your personal data as a data controller under the Personal Data Protection Law No. 6698 ("KVKK") and aim to inform our valued customers about this matter. With this disclosure text, we aim to inform you about the purposes for which your personal data will be processed, to whom and for what purposes it may be transferred, our data processing method and legal reasons, and your rights under KVKK.

Identity of the Data Controller

This Disclosure Text has been prepared by Investa International, acting as the data controller, in accordance with the Personal Data Protection Law No. 6698 ("KVKK") to inform relevant persons regarding the processing of personal data.

Company Name: Investa International İç ve Dış Ticaret A.Ş.

Address: Gülbahar Mah. Büyükdere Cad. Bengün Plaza No: 107/9 34394 Şişli/İSTANBUL

Trade Registry No: [Registry number to be added]

Tax Office / No: [Tax office] / [Tax number]

Website: www.investainternational.com

Email: info@investainternational.com

Phone: +90 850 335 06 34

Personal Data Processed

Your personal data processed by our company is as follows:

  • Identity Information: Name, surname
  • Contact Information: Email address, phone number
  • Customer Transaction Information: Company name, requested service information, message content
  • Transaction Security Information: IP address, cookie records, site usage information

Purposes of Processing Personal Data

Your collected personal data is processed for the following purposes:

  • Evaluation and response to communication requests
  • Provision of trade consulting services
  • Customer relationship management
  • Improvement of service quality
  • Fulfillment of legal obligations
  • Ensuring website security
  • Statistical analysis and reporting

Legal Basis for Processing Personal Data

Your personal data is processed based on the following legal grounds specified in Articles 5 and 6 of KVKK:

  • Your explicit consent
  • Being directly related to the establishment or performance of a contract
  • Being necessary for the data controller to fulfill its legal obligation
  • Being necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject

Transfer of Personal Data

Your collected personal data may be transferred in line with the purposes stated above to:

  • Our business partners (our offices in Dubai, Netherlands, and Ireland)
  • Our service providers (email service providers, hosting companies)
  • Authorized public institutions and organizations as required by our legal obligations
  • Within the framework of the conditions specified in Articles 8 and 9 of KVKK.

International Transfer of Personal Data

Your personal data may be shared with service providers located abroad (such as cloud storage and digital marketing systems). Such data transfers are carried out in accordance with Article 9 of KVKK, with security measures determined by the Personal Data Protection Board. You may request detailed information about international data transfers.

Method of Collecting Personal Data

Your personal data is collected through contact forms on our website, email, phone calls, and WhatsApp communication by automatic or non-automatic methods.

Data Retention and Disposal Policy

Your personal data is stored for a period appropriate to the processing purposes and is protected in accordance with the periods stipulated in the relevant legislation and our company's data retention policies. At the end of the retention period, your personal data will be deleted, destroyed, or anonymized in accordance with KVKK and relevant legislation. The processes for disposing of personal data are regularly reviewed and updated.

Special Categories of Personal Data

Our company does not process special categories of personal data such as health information, biometric data, or criminal convictions. However, if processing is required under legislation, it will be processed with your explicit consent, taking the necessary administrative and technical measures in accordance with KVKK.

Cookies and Digital Tracking Technologies

Our website uses cookies to improve user experience and analyze site usage. Cookies are small data files stored on your device by your browser.

We use analytics tools such as Google Analytics on our website. These tools collect statistical data such as visitor numbers, page views, user behavior, and traffic sources. The collected data is anonymous and used to improve our service quality.

Users can limit or completely block the use of cookies by changing their browser settings. However, if you disable cookies, some features of the website may not function properly.

Rights of the Personal Data Subject

In accordance with Article 11 of KVKK, as personal data subjects, you have the following rights:

  • To learn whether your personal data is being processed
  • To request information if your personal data has been processed
  • To learn the purpose of processing your personal data and whether they are used in accordance with their purpose
  • To know the third parties to whom your personal data is transferred domestically or abroad
  • To request correction of your personal data if it is incomplete or incorrectly processed
  • To request deletion or destruction of your personal data within the framework of the conditions stipulated in Article 7 of KVKK
  • To request notification of the correction, deletion, or destruction of your personal data to third parties to whom your personal data has been transferred
  • To object to the emergence of a result against you by analyzing the processed data exclusively through automated systems
  • To request compensation for damages if you suffer damage due to unlawful processing of your personal data

Exercising Rights

To exercise the rights stated above, you can submit your request containing the necessary information to identify you and your explanations regarding the right you wish to exercise among the rights specified in Article 11 of KVKK:

  • Through the contact form on our website
  • To the email address info@investainternational.com
  • By mail with a wet signature or hand delivery to our company address

Your request will be concluded free of charge as soon as possible and within thirty days at the latest, depending on the nature of your request. However, if the transaction requires an additional cost, a fee may be charged according to the tariff to be determined by the Personal Data Protection Board.

Data Security

Our company takes all necessary technical and administrative measures to ensure an appropriate level of security to prevent unlawful processing and access to personal data and to ensure the preservation of personal data.

Contact

You can contact us for your questions and requests within the scope of KVKK:

Email: info@investainternational.com

Phone: +90 850 335 06 34

Updates and Changes

This disclosure text may be updated as needed and in line with legislative changes. You can access the most current version on our company's website.

Investa International

Your Trusted Partner in International Trade Consulting

Contact Information

+90 850 335 0634
info@investainternational.com

Gülbahar Mah. Büyükdere Cad. No: 107 Bengün Plaza Floor:9 34393 Şişli/Istanbul

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